Process
Repair Process
At Premier Collision Center, we follow a seven-step auto body repair process to ensure that every vehicle receives high-quality care.
Report Claim
Report Claim
Step One
Be sure to call your insurance company so they can evaluate your vehicle and provide you with the needed approvals. Once you’ve done that, you can call us to make an appointment. Remember that your insurance company cannot require you to go to a particular repair shop for your auto body repairs. It’s your choice.
Vehicle Drop Off
Vehicle Drop Off
Step Two
Our staff and technicians will greet you and assist you when you arrive. Once you arrive, we will inspect your car and document the damages for you as part of our free estimate. Our team will work with you and your insurance provider to get the appropriate approvals before we begin the auto body repair process.
Get Rental Vehicle
Get Rental Vehicle
Step Three
Customers who are a claimant against someone else’s insurance or who have rental coverage through their own car insurance policy will enjoy convenient access to the on-site rental agency. Our staff will be happy to find the right rental vehicle that suits you and your family’s needs while your car is being repaired.
Body Repair
Body Repair
Step Four
After we assess your vehicle and receive approval for the repairs, your vehicle will head to our state-of-the-art auto body shop. We will disassemble any parts or areas of the car that need separate repair or replacement. Our expert technicians will perform any body and structural work. Each aspect of the repair undergoes rigorous safety checks.
Painting & Polishing
Painting & Polishing
Step Five
After our auto body technicians have done the needed repairs, your vehicle will be painted and polished. Our auto paint technicians are trained in advanced paint-match computer technology so that we can restore your paint job to as good as new. Your vehicle is then polished and inspected for quality.
Reassembly
Reassembly
Step Six
Back in the body shop, your vehicle is reassembled with any parts that were removed earlier in the repair. After our technicians have reassembled your vehicle, it undergoes a rigorous quality control check where all repair work is assessed.
Clean Vehicle
Clean Vehicle
Step Seven
Restoring your vehicle safely is our top priority, but we also want your car to look as pristine as possible. We give your vehicle a complete wash and vacuum that highlights the aesthetic beauty of your vehicle in pre-damage condition.
Quality Assurance
Quality Assurance
Step Eight
Our customers’ safety and happiness are our greatest priority. As part of our rigorous quality assurance program, we guarantee your satisfaction. That’s why we back every repair we make with a lifetime warranty for as long as you own your vehicle. When we call you to pick up your vehicle, you can rest assured that the repairs will last.
Vehicle Pick-Up
Vehicle Pick-Up
Step Nine
The moment your vehicle is ready, our staff will let you know. Your dedicated service advisor will go over your vehicle and the repairs made in detail with you. Then we’ll have you sign off on the final documentation and return your keys. As part of that documentation comes a written lifetime warranty from us to you, backing our repair work for as long as you own your vehicle.
Our trained technicians will inspect and repair your vehicle to make sure you are back on the road safely and quickly. We provide free estimates, help manage insurance claims and ensure quality repairs with multiple inspections checkpoints. We offer written lifetime guarantees on every repair we do for as long as you own your car. Throughout the repair process, our technicians will be in touch with you to update you on our progress.